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Daily Dairy from Contented Cows

In his book, Leapfrogging, Soren Kaplan reminds us that, “the human brain is wired to appreciate positive surprise.” He goes on to say that, when we experience such a surprise, three things happen:

Monday, 21 March 2016 22:07

Things My Mom Taught Me About Leadership

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Over the course of her life, my mother taught me more about leadership than any class I ever took on the subject, or any one boss I’ve worked for. The lessons were usually prompted by life experiences that she seized on as teachable moments. Her last lesson for me, now permanently seared into my being, took place in the nursing home where she resided, about six months before her death.

Earlier this week, in the first game of their NBA Eastern Conference playoff series, the Chicago Bulls, absent three of their star players, traveled to Miami and beat the reigning NBA champion Miami Heat in their own building. I think it’s fair to say that a lot of basketball fans were stunned by the outcome. They may wind up being stunned by the series outcome, too. Who knows?

By Erin Osterhaus, Software Advice.

It’s hard to evaluate a third-party recruiter in advance. The ultimate test, of course, is whether the recruiter brings you high-quality candidates. But you won”t know this until you’ve worked with that recruiter for months. You”ll certainly want to choose a recruiter who has experience hiring in your industry for the type of talent you need. But these basics just scratch the surface. To dig deeper, I asked three recruiting experts for some clever questions to ask a prospective recruiter. The experts:

The familiar text tone from my iPhone heralded the message from my nearly 25-year-old daughter this morning: “I am officially someone”s manager now. Ahhh!”

A recent Huffington Post report highlighted a policy change at CVS Caremark, whereby workers who use the company’s health insurance program will be strongly encouraged, ‘er coerced to get a health assessment (height, weight, body mass index, blood pressure, et. al.) AND to make the results available to a firm that provides benefits support to their employer. According to the HuffPo piece, workers who choose not to participate will be fined $600 for the privilege of keeping their health data to themselves.

Monday, 21 March 2016 22:03

Back on the Ranch at Yahoo

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One needn’t look far this week to hear the cries of anguish, and claims that Yahoo boss, Marissa Mayer is taking the company and its workers back to the stone age with her decision that, in the near future, Yahoo staffers need to get back to work, literally.

With full implementation of the Patient Protection and Affordable Care Act (aka ObamaCare) now within sight, every organization with a payroll and a modicum of good sense is getting serious about determining their strategy and tactics with respect to the act.

Do you remember your first job? If you”re like roughly half of us in today”s workforce (myself included), you were most likely in your teens, and the job was part-time. And if you”re like me, while you earned a little, you learned a lot.

Monday, 21 March 2016 21:59

Everybody Else is Doing It

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Last week, in his coming out confession before Oprah Winfrey and a yawning world, cyclist Lance Armstrong implied that, when it occurred, he didn’t feel that his persistent cheating in cycling competitions was wrong because everyone else was doing it.

Monday, 21 March 2016 21:57

Some Advice for New Leaders in the New Year

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This week I’m recording an interview with Kathy Tuberville, a University of Memphis Fogelman College of Business instructor who has elected to use our book, Rebooting Leadership in an upper level undergrad course on leadership. As a precursor to our discussion, she posed two questions for me to address in our interview. I did my best to answer them in a fashion that I thought would be most useful to her students, and have shared my thoughts below. To the degree that you have new or young leaders in your organization, or perhaps you are one yourself, you/they may find this of interest:

Sunday, 20 March 2016 17:40

Sure

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Have you noticed lately the regularity with which business and other leaders tend to begin a sentence with the word, “sure”, even if it’s not remotely related to what’s being asked or discussed? I don’t know if it’s a tic, the latest buzzword, or an unconscious effort to reassure themselves or perhaps others. At the very same time, we continue to hear a chorus from those same individuals that sounds a little like this… “We will resume investing and hiring to grow our businesses when there is greater certainty about the future.”

Sunday, 20 March 2016 17:39

Chikin, Spice, and Authenticity

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Earlier this year, Chick-fil-A, the Atlanta-based quick service restaurant chain, became the unwitting object of a firestorm following President and Chief Operating Officer Dan Cathy’s direct answer to an interviewer’s question about his views on marriage. The interview was in the context of the ongoing national debate on same-sex marriage, spurred perhaps by contributions reportedly made by the Cathy family foundation, Winshape (http://en.wikipedia.org/wiki/WinShape_Foundation) to some not especially LGBT-friendly entities.

Earlier this week, alongside 199 of the brightest, most talented people in the healthcare space, I attended the 2012 Forbes Healthcare Summit. Held at the The Allen Room at Jazz @ Lincoln Center in New York, the conversation and content were as spectacular as the venue. Hats off to Steve Forbes for hosting an event that lived up to its billing, and for allowing me to attend. Given that we frequently coach and train managers and executives from hospitals, big pharma, device manufacturers, and eldercare, I attended the event in an effort to stay current on the trends, opportunities and challenges in their world.

Having recently spent two hours on a plane seated next to a fellow who was clearly too ill to be in confined space with others, I was reminded that the time of year when germ transmission and attendant illness ramps up is again upon us. For many of us, between sneezes, our attention turns to discussion of worker attendance, absenteeism, and presenteeism.