Comments on: Contented Cows Moove Faster

By: 7 Great Questions for Employee Conversations | Contented Cows

7 Great Questions for Employee Conversations | Contented Cows — Tue, 03 May 2011 20:51:59 +0000

[...] He and Bill are the authors of the acclaimed business classic Contented Cows Give Better Milk, and Contented Cows MOOve Faster, and the brand new book Rebooting Leadership. Learn more about them and their work at [...]

By: Enabling employees to give great customer service | Contented Cows

Enabling employees to give great customer service | Contented Cows — Tue, 03 May 2011 20:26:29 +0000

By: Wedding of William and Kate, Organizational Culture | Contented Cows

Wedding of William and Kate, Organizational Culture | Contented Cows — Sat, 30 Apr 2011 15:21:38 +0000

By: Customer Service Excellence, ClubCorp, Discretionary Effort | Contented Cows

Wed, 02 Mar 2011 18:14:41 +0000

[...] An Extra Miler, in the true sense, Margaret personifies Discretionary Effort, or “OOMPH!”, as we call it in our book, Contented Cows Moove Faster. [...]

By: The cost of lethargy | Contented Cows

The cost of lethargy | Contented Cows — Sat, 13 Nov 2010 21:19:36 +0000

[...] wrote a book a few years ago, entitled Contented Cows Moove Faster. And we see the truth of that statement borne out every day. So do you. Got any lethargy in your [...]

By: Expressing Appreciation… Take the Wrapper Off, Now | Contented Cows

Expressing Appreciation… Take the Wrapper Off, Now | Contented Cows — Thu, 21 Oct 2010 10:01:15 +0000

[...] our 2nd book, my co-author and business partner, Richard Hadden (whom I appreciate every day) suggested that [...]