Earlier this week, in the first game of their NBA Eastern Conference playoff series, the Chicago Bulls, absent three of their star players, traveled to Miami and beat the reigning NBA champion Miami Heat in their own building. I think it’s fair to say that a lot of basketball fans were stunned by the outcome. They may wind up being stunned by the series outcome, too. Who knows?
What we do know is that the Bulls are being led by a coach, Tom Thibodeau, who is an optimist. With three star players out of action due to injury or illness (effectively 20% of the roster), it would be easy for Thibodeau to say, “Ain’t it awful?” and effectively foreclose on their slim chances of winning. Au contraire! On more than one recent occasion, Thibodeau, when asked about his short-handed team’s chances, has responded to the effect that, ‘we have more than we need to win.’
What matters is not that Thibodeau is saying this stuff, but that he’s got everyone on the Bulls’ bench buying in, and contributing every last drop of their discretionary effort to the cause. With effort like that, you can’t help but be impressed, and maybe even like their chances.
Ironically, it was another Chicago coach, an NFL football coach, who many years ago announced early in the season that his team was so lousy that they probably wouldn’t win another game all year. Guess what? They didn’t, not because the coach was clairvoyant, but because the team simply played up (or in that case, down) to the coach’s expectations.
Your team, is no different. If you truly believe that good things will happen, and you do the work to prepare to win, you, too have all you need to win. Like nearly every other aspect of leadership, being an optimist is rather simple. But it can be hard, especially when you’re sailing against a strong headwind. But we have to do it, because people won’t follow, let alone give it up for a leader who is a pessimist or doesn’t believe in them.
Here are a few things you can do to improve your odds:
Check Your Look
Check your look, ‘er attitude in the mirror. Just as you might check your look on the way back to work after lunch, check your attitude every day on the way to work. In the late 80’s, I helped run FedEx’s wilderness-based leadership development program. Week after week we were engaged with two dozen of the company’s best and brightest leaders in a physically, mentally, and emotionally exhausting program in a remote, high altitude location in northern Utah. If the altitude, physical exertion, or the task of keeping 24 city-dwellers safe wasn’t kicking our butts, something else was. Accordingly, the preceptor group (program leaders) had a quick check-in every morning, first personally, and then with the group, just to make sure everyone was upbeat and in the game. If on a given day you couldn’t “spin your hat around” and really engage in a positive fashion, you stepped back and supported someone else who could.
Treasure Your Truth Tellers
Every good leader has one or more “truth tellers” around them – people who care enough about them to come in, close the door, and provide some unvarnished feedback. It is to your advantage to cultivate those kinds of relationships. That way, if you’re getting a little cranky or narrow-minded, someone will let you know about it before it gets too far.
Have a Place to Go
We all need to have a “place to go to” when our outlook is suffering. Except for chemicals, it doesn’t matter too much what or where it is as long as you have confidence in it. Some people use a good, hard workout to clear the cobwebs and get re-oriented. Others who are musically inclined might spend time with their guitar, piano, or other instrument. I use music (think aging rockers at high decibels pumped thru earbuds), travel (specifically looking out an aircraft window at 39,000’ at a whole lot of blue sky), and fly fishing to do the job. The important thing is, in today’s always-on, high speed world, you can’t be afraid to unplug for a few hours or days to reorient. Your team is counting on you.
A pathfinder in the arena of leadership and employee engagement, Bill Catlette is a seminar leader, keynote speaker, and executive coach. He helps individuals and organizations improve business outcomes by having a focused, engaged, capably led workforce. He is co-author of the Contented Cows leadership book series, and Rebooting Leadership. For more information about Bill, his partner Richard Hadden, and their work, please visit their website, or follow him on Twitter at http://twitter.com/ContentedCows