With full implementation of the Patient Protection and Affordable Care Act (aka ObamaCare) now within sight, every organization with a payroll and a modicum of good sense is getting serious…
Blog
Employee Engagement Fundamentals Haven’t Changed
Do you remember your first job? If you”re like roughly half of us in today”s workforce (myself included), you were most likely in your teens, and the job was part-time.…
Everybody Else is Doing It
Last week, in his coming out confession before Oprah Winfrey and a yawning world, cyclist Lance Armstrong implied that, when it occurred, he didn’t feel that his persistent cheating in…
Managers are Appointed; Leaders are Developed
The familiar text tone from my iPhone heralded the message from my nearly 25-year-old daughter this morning: “I am officially someone”s manager now. Ahhh!” Bill and I have said to…
Some Advice for New Leaders in the New Year
This week I’m recording an interview with Kathy Tuberville, a University of Memphis Fogelman College of Business instructor who has elected to use our book, Rebooting Leadership in an upper level undergrad…
Sure
Have you noticed lately the regularity with which business and other leaders tend to begin a sentence with the word, “sure”, even if it’s not remotely related to what’s being…
Chikin, Spice, and Authenticity
https://contentedcows.com/blog/item/24-chikin-spice-and-authenticity Earlier this year, Chick-fil-A, the Atlanta-based quick service restaurant chain, became the unwitting object of a firestorm following President and Chief Operating Officer Dan Cathy’s direct answer to an…
Whether in Healthcare or Elsewhere, It’s the Culture, Stupid!
Earlier this week, alongside 199 of the brightest, most talented people in the healthcare space, I attended the 2012 Forbes Healthcare Summit. Held at the The Allen Room at Jazz @ Lincoln…
It’s Time to Revisit Absenteeism and Presenteeism
Having recently spent two hours on a plane seated next to a fellow who was clearly too ill to be in confined space with others, I was reminded that the…
The Ding Dongs Wore Suits – How Hostess Lost Its Buns
A couple weeks ago, a good friend asked my opinion on the expected failure of Hostess Brands Inc., the 85 year-old maker of Wonder Bread, Twinkies, Hostess CupCakes, Ho Hos,…