What’s more toxic than incompetence? Deadlier than old technology? More surely fatal than being slow to market? It’s the remarkable indifference to customers that we all still see from some service providers, those who were nodding off during the part where the rest of us learned that that just won’t cut it anymore. Remember Eastern Airlines, […]
About Contented Cows
Contented Cow Partners is the team of Bill Catlette and Richard Hadden. We help people improve business outcomes through a focused, engaged, and capably led workforce. We speak, we coach, we train, we write. We look forward to hearing from you.
Richard Hadden:
+1-904-813-4322
Bill Catlette:
+1-901-601-0101
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