Remotely based workers certainly CAN become detached from their teams and their organization’s culture. But they don’t HAVE to be. Leaders play in big part in tightening the connection.
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Being a Harry Truman Boss
President Harry Truman was, according to his White House staff, a great boss. Let’s see what he did that we can emulate to get the same kind of Discretionary Effort…

Can We Resume the Beatings Yet?
The war for talent is far from over. Employers who relax measures to attract and retain the best talent will fall behind their competitors for talent.

Success Lesson From Apple's Leaders
by Bill Catlette 4/28/23 • memphis • (2 minutes) Jason Aten has a piece in the current issue of INC Magazine* profiling one attribute that is instrumental in Tim Cook’s…

See Ya! Saying Goodbye in the Workplace… It’s About How You Make Them Feel
by Bill Catlette 4/4/23 • Memphis (2-minute read) Firing people is hard, but let’s not try to make it easy. (Yes, you read that correctly.) Reasonable, mature people understand that…
Get What You Need
Many of us are confounded by the space-induced dilemma that faced the world’s most accomplished rock & roll band. So what if you can’t always get what you want?

RTO Mandates: How to Make Recruiting and Retention Even Harder
Let’s get right to the point. Consider two groups, A and B. Group A: Knowledge workers who want the option to work remotely, or hybrid. Group B: Managers who want…

Getting to "Furious Agreement"
In her upcoming book, “Life In Five Senses…” Jennifer Rubin wisely suggests that we adopt friendly “let’s change the topic” codes for times when a discussion has gone on perhaps…

People Need the Right Tools to do their Best Work
Southwest Airlines’ winter 2022 meltdown was a failure of tools, a failure of systems. And it was almost as bad for their employees as for their customers.

What Elon Musk is Proving About Leading People
OK, I know Elon Musk is as easy a target as we’ve ever had. But if you will, please allow me this irony-laced observation: The person with more access than…