see our keynote and workshop on leading from a distance If you’re a manager, right now your leadership skills are being tested, and evaluated (by those you lead), like never…
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Generations Need Each Other Now More Than Ever
Like many others around the world, I attended “virtual church” this past Sunday, as I expect to do for some weeks to come. The church I attend has been livestreaming…
We Need More Bell Cows
memphis • 03.18.20 In a week destined to go down in infamy, NBA Commissioner Adam Silver, on March 11, 2020, after consultation with his advisors, player representatives, and team owners…
Move Over Fellas
March 11, 2020 6:46AM By virtue of my role as an executive coach, I have the opportunity to work with women (and men) who’ve taken it upon themselves to accelerate…
I’d Do Anything For Love (of country) But I Won’t Do That!
In announcing that he wouldn’t go along with the crowd of Republican partisans in his impeachment vote against the President, US Senator, Mitt Romney (R-UT) might have used words popularized…
Employee Engagement: Two Reasons Why ‘Getting Sticky’ Matters
(This piece generally represents the text of a letter sent to some of our firm’s leadership coaching clients this week.) Too often I see HR professionals and the organizations they…
Leadership Can Be Hard...Are You Up For It?
Knowing exactly what would come of it, US Navy Secretary, Richard Spencer refused an order from his supervisor (issued at the direction of POTUS), to stand down on a disciplinary…
Four Words You're Gonna Have to Stop Saying to Customers
There’s one simple change that you and your team can make that’ll yield happier customers right away, and it means simply purging your language of one four-word phrase. Over the…
The Enemy is not in Your Own Locker Room!
In a recent conversation with a mid-level manager, we discussed his concern about members of his team getting in periodic spats with their contemporaries in another department, an internal client…
It's About How You Make Them Feel
In a recent session with a coaching client, I asked her view of the key tenets of leadership. Responding thoughtfully yet crisply, she talked about the importance of the leader…