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      Category: Leadership

      09Jan
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      People Need the Right Tools to do their Best Work
      By Richard Haddenin Customer Experience, Employee Engagement, Leadership

      People Need the Right Tools to do their Best Work

      Southwest Airlines’ winter 2022 meltdown was a failure of tools, a failure of systems. And it was almost as bad for their employees as for their customers.

      22Nov
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      What Elon Musk is Proving About Leading People
      By Richard Haddenin Employee Engagement, Human Resources Management, Leadership, Retention, War for Talent

      What Elon Musk is Proving About Leading People

      OK, I know Elon Musk is as easy a target as we’ve ever had. But if you will, please allow me this irony-laced observation: The person with more access than…

      12Oct
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      Quiet Quitting - The Latest Thing (That's Been Around Forever)
      By Richard Haddenin Communication, Employee Engagement, Leadership, War for Talent

      Quiet Quitting - The Latest Thing (That's Been Around Forever)

      Maybe it’s the alliteration. The fact that it makes a catchy hashtag. Whatever it is, talk of #quietquitting just won’t seem to quit, quietly or otherwise. We’ve delayed our weighing…

      12Jul
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      Labor Shortage? Or Appreciation Shortage? More than 17 Ways to Say Thank You
      By Richard Haddenin Communication, Employee Engagement, Leadership, Retention

      Labor Shortage? Or Appreciation Shortage? More than 17 Ways to Say Thank You

      While almost every employer in the developed world is grappling with a labor shortage, one of the underlying causes is, in fact, an appreciation shortage.

      25May
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      Workforce 2022: What IS the New Normal?
      By Bill Catlettein Communication, Employee Engagement, Human Resources Management, Leadership, Working Remotely

      Workforce 2022: What IS the New Normal?

      By Bill Catlette and Richard Hadden In a nation weary but not yet free of Covid there is growing consternation, largely in C-suites, over the perceived need to return to…

      09Dec
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      Part Two - Twenty-Seven Things You Can Do Right Now to Win the War for Talent - Onboarding
      By Richard Haddenin Employee Engagement, Human Resources Management, Leadership, Recruiting, Retention

      Part Two - Twenty-Seven Things You Can Do Right Now to Win the War for Talent - Onboarding

      By Richard Hadden and Bill Catlette Onboarding new talent- when done well – is probably the smartest thing you can do to preserve your investment in recruiting (which was the…

      27Jul
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      Time for Some Straight Talk About Returning to Onsite Work
      By Richard Haddenin Employee Engagement, Human Resources Management, Leadership, Recruiting, Retention, Working Remotely

      Time for Some Straight Talk About Returning to Onsite Work

      As employers move people back to onsite work, it’s important to consider that this is an employEE’s market, not an employER’s. Swimming against the tide of the asserted will of…

      17Mar
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      By Richard Haddenin Communication, Employee Engagement, Leadership, Working Remotely

      Making Hybrid Work

      The hybrid workforce model is the future of the workplace. Let’s get it right. Here’s how.

      21Jan
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      Notorious PSG - Podium Sanitizer Guy Rocks Inauguration Stage
      By Richard Haddenin Communication, Employee Engagement, Leadership

      Notorious PSG - Podium Sanitizer Guy Rocks Inauguration Stage

      The inauguration ceremony for Joe Biden and Kamala Harris produced more than a few goosebump moments for this presidential history buff, not the least of which was Lady Gaga’s high…

      19Jan
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      Part 2 - Making Working from Anywhere Work
      By Richard Haddenin Communication, Employee Engagement, Leadership, Working Remotely

      Part 2 - Making Working from Anywhere Work

      On January 11, 2021, we published a list of six specific ideas we’ve learned from leaders who are having real success engaging and leading their remote and hybrid teams. You…

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      About Contented Cows
      Contented Cow Partners
      Contented Cow Partners is the team of Bill Catlette and Richard Hadden. We help people improve business outcomes through a focused, engaged, and capably led workforce. We speak, we coach, we train, we write. We look forward to hearing from you.

      Richard Hadden: +1-904-720-0870

      Bill Catlette: +1-901-601-0101

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