Are You Ready for the New World of Work?

Discretionary Effort…When the Show Must Go On

This past Sunday morning at 8:30, a leader named Ashley learned that a key member of her team had called in sick – totally legit –  quarantined with the flu, and would therefore not be at work that day for her 2:00 shift. Not good.  OK, you say, people call in sick all the time. […]