Our work with leaders in the healthcare, hospitality, and financial services sectors often begins with some derivative of the statement, “I can’t get enough managers (all levels) hired, trained, and…
Author: Bill Catlette
Bill Catlette, @ContentedCows is an executive coach, virtual presenter, and business author who helps clients build lasting competitive edge by eliminating blind-spots and improving leadership habits. Read more about Bill’s coaching services, or contact us to discuss how we can help you or your organization, virtually, or in person, when we can.
Playing Favorites
Several of our recent employee engagement survey projects have indicated the presence of elevated levels of perceived favoritism within the surveyed population. It has occurred enough to cause us to…
That Leadership Bench Won't Grow Itself
Better than half of newly appointed, first-time business leaders fail in their first two years, resulting in their removal from position, either voluntary or otherwise. I hesitate to wonder how…
Leadership is About Blood, Sweat, and Occasional Tears
In the time that I’ve served in a leadership role, in both for profit and non-profit venues, I have tried mightily to operate with a short list of simple, understandable…
Concerned About Talent? Don't Forget the Graybeards
With employment markets in the U.S. continuing to tighten, labor-intensive businesses are seeking candidates on the margins, and in some cases outside the mainstream, in an effort to fill current…
Assume Positive Intent
In April, 2008, as part of a Fortune Magazine segment in which notably successful people were queried about the best advice they had been given, Pepsico Chairman and CEO, Indra Nooyi volunteered a…
Becoming a Two-Fer Leader
As managers we are responsible for seeing to it that the right things go well. That involves keeping extraneous things off our team’s plate, putting more W’s than L’s on…
Make This Your First Business Conversation in 2018
Lots of people are now deep in the process of resolving to do a few things differently over the coming New Year. Many are resolving to join the growing crowd…
Stop Un-Recruiting
I read with interest a recent NY Times piece about the growing Brexit-inspired labor shortage spreading throughout Britain, as foreign workers across the breadth and depth of the workspace are deciding in…
You're Fired!
Everyone who accepts a role with responsibility for providing leadership to others must accept the reality that it will eventually be their duty to tell someone, “You can’t work here…