Are You Ready for the New World of Work?

Give Your Workforce a Present Next Year… LISTEN to Them Better!

One of the best things you can do for your 2026 bottom line is to listen to your workforce better. Not just cleaning out your ears to hear what they’re voicing, but giving them a forum to tell you what you need (but might not want) to know. Operating almost exclusively for three+ decades in […]

Have We Lost “That Loving Feeling?”

image of people in an office sitting down to a holiday meal

Recent polls suggest that a growing number of workers would prefer paid time off or extra cash in lieu of a holiday party. What’s up with that? Two things that we can see: Without playing the grinch who stole the winter holidays, we’d suggest the following, before locking in holiday celebration plans: If you’re of […]

Employer Reputation is Hard Currency

Your reputation as an employer is hard currency, and its value is probably higher than you’d think. Employers who are bingeing and purging on their workforce are earning a rep as an employer you’d want to avoid.

All Cows Will Please Report to the Barn

Recently, Amazon CEO Andy Jassy gave notice that all AMZN corporate staff were to be back in the barn working in January 2025. (Before anyone sends any inflammatory emails, we’ve used the Cows metaphor for better than 25 years and have gone to great lengths to be clear that we are NOT comparing people to […]

Get What You Need

Many of us are confounded by the space-induced dilemma that faced the world’s most accomplished rock & roll band. So what if you can’t always get what you want?

Getting to “Furious Agreement”

In her upcoming book, “Life In Five Senses…” Jennifer Rubin wisely suggests that we adopt friendly “let’s change the topic” codes for times when a discussion has gone on perhaps a bit too long. To Jennifer’s point, here are two that I was taught eons ago, both of which have served well in (mostly) work […]

Are We Coaching & Training TO or Through the Target?

by Bill Catlette Recently, I was a guest at a major chain hotel (starts with an M), enjoying a complimentary meal at their breakfast buffet. Everything was fully squared away as it usually is at this property. A man walked slowly but confidently into the room, led by a proficient and well-behaved service dog. As […]

Leader Development – Now What?

by Bill Catlette 20 June, 2022 • memphis In a recent LinkedIN post https://www.linkedin.com/pulse/jack-pretty-damn-good-jeff-immelt/, former GE Chairman & CEO Jeff Immelt paid tribute to his predecessor, Jack Welch. “Jack invested in leadership. He was a good coach… demanding and fair. GE produced a lot of good leaders” which they did. That’s not gratuitous praise. Like […]

Childcare = Infrastructure

As much as businesses depend upon electricity, reliable digital signal, mail, roads, bridges, and airports to do our thing, we also rely on the availability of talented labor in sufficient quantity to do whatever it is we do. For too long, much of our workforce has seen its availability tightly constrained by reliance on a […]