Adapted from Contented Cows STILL Give Better Milk “It doesn’t take a genius to figure out that in an environment where there is a shared vision of excellence…where people can be…
Category: Employee Engagement
Sometimes It's the Little Things
When Alejandro Bustamante became president of Plantronics Mexico some years ago, he inherited, among other problems, a dispirited workforce with dysfunctionally high employee turnover. Nobody wanted to work there. Charged…
What Do You Mean, Contented Cows?
If you’ve been following our work over the last 20 years or so, you could skip this post (but please don’t). You know what the reference to Contented Cows is all about, and therefore…
What to do if Politics are Taking a Toll on Your Workplace Productivity
This week, I contributed to a piece Noreen Seebacher @writeNoreen wrote for CMS Wire about steps managers should take to deal with the continuing decline in productivity owing to U.S. election-related politics and governmental…
The ONE Thing that Builds Employee Engagement More than Anything Else
A young(ish) audience member came up to me at a conference I was set to speak at last year, and said, (I’m paraphrasing throughout, but not much) “Richard, I’ve read…
Growing Pains - How do I Fit in Around Here?
“If you are working on something exciting that you really care about, you don’t have to be pushed. The vision pulls you.” – Steve Jobs People involved in the work of any…
It's Not About the Phones
If I hear this question one more time… I won’t be surprised. “How do we get these people to get off their phones and get their work done?” First point: it’s…
Sometimes Leaders Have to Put it All on the Line
In the late 1980’s I left a very good job because I refused to follow a direct order that, though legal, was contrary to both policy and practice of the…
Workplace Productivity in the Post-Inauguration Period
Psst! Psst! Yeah, you. Look around. Listen. What do you hear? Does your workplace look and sound like it usually does? I bet it doesn’t. Odds are that more people…
To Raise Productivity, Stop Putting Lipstick on Pigs
Despite unprecedented increase in the amount of digital labor-saving technology applied to our commercial processes, the U.S. rate of productivity growth has effectively been sawed in half over the last decade. You…