Back on the Ranch at Yahoo
One needn’t look far this week to hear the cries of anguish, and claims that Yahoo boss, Marissa Mayer is taking the company and its workers back to the stone age with her decision that, in the near future, Yahoo staffers need to get back to work, literally. Not so fast. Granted, telecommuting has its advantages, […]
Everybody Else is Doing It

Last week, in his coming out confession before Oprah Winfrey and a yawning world, cyclist Lance Armstrong implied that, when it occurred, he didn’t feel that his persistent cheating in cycling competitions was wrong because everyone else was doing it. A day or so later, invoking the example of her older sister, my three year […]
Managers are Appointed; Leaders are Developed
The familiar text tone from my iPhone heralded the message from my nearly 25-year-old daughter this morning: “I am officially someone”s manager now. Ahhh!” Bill and I have said to audiences for years, only half-jokingly, that most of the time, people are notified of their transition to management (usually on a Friday afternoon), in this […]
Chikin, Spice, and Authenticity
https://contentedcows.com/blog/item/24-chikin-spice-and-authenticity Earlier this year, Chick-fil-A, the Atlanta-based quick service restaurant chain, became the unwitting object of a firestorm following President and Chief Operating Officer Dan Cathy’s direct answer to an interviewer’s question about his views on marriage. The interview was in the context of the ongoing national debate on same-sex marriage, spurred perhaps by contributions […]
It’s Time to Revisit Absenteeism and Presenteeism

Having recently spent two hours on a plane seated next to a fellow who was clearly too ill to be in confined space with others, I was reminded that the time of year when germ transmission and attendant illness ramps up is again upon us. For many of us, between sneezes, our attention turns to […]
The Ding Dongs Wore Suits – How Hostess Lost Its Buns

A couple weeks ago, a good friend asked my opinion on the expected failure of Hostess Brands Inc., the 85 year-old maker of Wonder Bread, Twinkies, Hostess CupCakes, Ho Hos, and Ding Dongs. His question prompted a flashback to regular visits my college buddies and I made decades ago to the 24-hour lunch counter at […]
How You Treat Dinged Up Workers is a Big, Dot Deal

Once again, the sports world is abuzz over the treatment of an injured player who, at least so far, has been kept on the bench despite being cleared to play. The player in this case is Alex Smith, quarterback of the San Francisco 49’ers. Since being cleared to return to play following a concussion injury, […]
You Don’t Have to Like Change, But…

One thing that hasn’t changed much in the last few years is the popularity of the topic of change. The popularity and relevance of the topic has remained strong because a leader’s ability to lead people through change can often be a make-or-break contribution to a team, business unit, or entire organization. As we point […]
Life and Leadership Hinge on Optimism

Whether you are a leader or a follower, your performance (and level of enjoyment) in life hinge a lot on your world-view, specifically whether you see the glass as being half full or half empty. We tend to get what we expect to get. Nowhere was this better evidenced than in a too quietly covered […]
The Beatings Will Stop When Everything is Rated a 10
Take a trip, make a major purchase, dine out, open a bank account, or just go to work, and the odds are good that you will soon be asked to complete some form of satisfaction survey. It seems that we’re practically being surveyed to death these days. Okay, maybe not “to death”, but you know […]