Making No Decision is a Decision, and Usually the Wrong One
Last week I spoke for a group of college students in a management course. Corresponding with a chapter of the text currently being studied in class, the subject of my remarks was, “You Get Paid to Think.” As a contemporary template for encouraging the class to do exactly that, I challenged them to assume the position of the […]
Three Things Leaders Can Do To Earn the Benefit of the Doubt
When I begin a new executive coaching engagement, my due-diligence process usually involves conducting focused interviews with a representative sample of my client’s peers, direct and indirect reports, other close associates, sometimes their spouse, and of course, their reporting senior. One of the questions I ask is, “Does this person enjoy the benefit of the […]
Three Ways You Might be Undermining Employee Engagement
We won’t bore you with yet another recitation of Employee Engagement stats. They’re ugly. And it’s costing businesses worldwide more than anyone can afford. Way too few people are excited about their work, and the organizations and people they work for. And it shows. Before (but not in place of) worrying about what you’re doing to increase […]
Recognizing and Dealing with Gross Leadership Failure
Often there comes a time in the history of an enterprise when a designated leader has lost the followership of those they are responsible for leading. Followers don’t believe what he has to say, don’t feel he has their best interests at heart, they see her holding herself to a lower standard than everyone else, […]
Keeping Some of your Powder Dry
When coaching those who are new to a leadership role, one of the top five items we deal with pertains to the advisability of keeping some of your “powder” dry. Translation: Your role vests a certain amount of authority in you to use positional power in order to get things done; power to decide, to […]
Preventing the Next Uber Dumpster Fire
Nobody in their right mind flies an aircraft, rewires their home, performs surgery, goes skydiving, or engages in many other activities without the benefit of training and/or certification. And if we cared about someone, we wouldn’t stand idly by while they attempted such an endeavor. So, why in the hell do investors and boards with […]
Be Quicker and More Courageous in Dealing with New Hires
Whether one works in the public eye or not, somewhere in the 50 to 100 day window after a person has started a new job, people around them are forming some pretty strong impressions about whether or not “this dog is going to hunt” as they say in Mississippi. I’ll let you in on a […]
When Someone’s Trying to Apologize, Get Off Their Back
I don’t know if you’ve noticed or not, but it has become all too rare for someone, anyone, upon making a mistake to step up, acknowledge their error, meaningfully apologize, make it right as best they can, and promise to do better. Due to lots of poor examples and an over-indulgence of “reality tv”, the reaction […]
On Baseball, Long Hair, Married Priests, HR, and the “Department of No”
The sports press was abuzz this week about something that didn’t involve balls, strikes, birdies, or 3-pointers. Rather, it was about hair, specifically the prolific red locks belonging to NY Yankees rookie Center Fielder prospect, Clint Frazier. Since something like forever, the Yankees have maintained a strict personal appearance policy that prohibits players from wearing long’ish (below […]
With Healthcare Reform, Nothing Doesn’t Trump Something
As Americans, we’re more than a little interested in the current goings on with regard to “Repeal and Replace,” for several reasons. As with many others, it affects our business. Over the last ten years, we have doubtless done more work in the healthcare arena than any other sector. At the same time, not unlike […]