Get What You Need

Many of us are confounded by the space-induced dilemma that faced the world’s most accomplished rock & roll band. So what if you can’t always get what you want?
Are We Coaching & Training TO or Through the Target?
by Bill Catlette Recently, I was a guest at a major chain hotel (starts with an M), enjoying a complimentary meal at their breakfast buffet. Everything was fully squared away as it usually is at this property. A man walked slowly but confidently into the room, led by a proficient and well-behaved service dog. As […]
Leader Development – Now What?

by Bill Catlette 20 June, 2022 • memphis In a recent LinkedIN post https://www.linkedin.com/pulse/jack-pretty-damn-good-jeff-immelt/, former GE Chairman & CEO Jeff Immelt paid tribute to his predecessor, Jack Welch. “Jack invested in leadership. He was a good coach… demanding and fair. GE produced a lot of good leaders” which they did. That’s not gratuitous praise. Like […]
What to Look For in a Coach

I read with interest and am in furious agreement with Meg Myers Morgan’s recent piece detailing five requirements to participate in a successful coaching relationship (commitment, time, ‘coachability’, chemistry, and trust). Let’s take the last of those stated requirements, trust, and expand on it just a bit from the coaching client’s perspective, with an […]
Five Tips For Keeping Feedback From Being a 4-Letter Word

During their annual peak business season (Nov-Dec), FedEx and rival UPS, between them, deliver about 50 million packages per day, with remarkable on-time regularity, even in the face of a nasty pandemic and difficult weather. Our feedback process as leaders should be so reliable, but it isn’t, far from it. Yet, with a workforce that […]
Give Yourself and Someone Else a Holiday Present… An Apology

11.27.20 • memphis A question that I often ask of new coaching clients (business leaders of all stripes) very early in the relationship is, “To whom do you owe an apology, and why?” Concurrently, I disclose an example of my own in an effort to demonstrate fairness, and set a high bar. Most people respond sincerely, […]
Getting Serious About Diversity, Equity, and Inclusion

In the aftermath of George Floyd’s death, corporate America has professed fresh interest in the subject of Diversity, Equity and Inclusion (DEI). I’m heartened by that, and especially so to see former Xerox CEO Ursula Burns lending her considerable voice in this regard https://fortune.com/2020/09/29/ursula-burns-black-women-corporate-boards-bdaa-diversity-inclusion-xerox-ceo/ . Among other things, DEI emphasis has driven renewed calls by […]
Leaders, Are You Adding Too Much Value?

memphis • 9.4.20 In his excellent book, “What Got You Here Won’t Get You There”, author and executive coach extraordinaire, Marshall Goldsmith presents a list of twenty performance disruptors that, if left unattended, can derail or diminish a leader’s career. An “oldie but a goody” the book is often required reading for my coaching clients […]
Unjobbed

Bill Catlette 8/7/20 • memphis Bored, Scared, Angry In 2+ decades as a coach and advisor to business leaders, the very worst workplace situations I’ve encountered have almost always been those punctuated by boredom and bad leadership, usually in tandem. That stands to reason as most often, bad leaders concern themselves more with accumulating […]
Leading from Afar: Get What You Need

memphis • 05.28.20 • 6:22P In the April, 2020 One World Concert The Rolling Stones performed their 51 year old hit song, “You Can’t Always Get What You Want”. As long as they’ve been making music together, it seems safe to say that the band might have done this song 10,000 times perhaps, between practice, […]