Are You Ready for the New World of Work?

Five Tips For Keeping Feedback From Being a 4-Letter Word

During their annual peak business season (Nov-Dec), FedEx and rival UPS, between them, deliver about 50 million packages per day, with remarkable on-time regularity, even in the face of a nasty pandemic and difficult weather. Our feedback process as leaders should be so reliable, but it isn’t, far from it. Yet, with a workforce that […]