Leadership, Management, by Richard
4 Steps to Avoid Playing Favorites
Managing employees is, in some ways, like parenting children. Every parent with more than one offspring has probably been fairly accused of playing favorites at one time or another. At home and at work, inadvertent or not, favoritism creates problems, and it’s something managers (and parents) would do well to be aware of, and guard [...]
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Mommas Don’t Let Your Babies Grow Up to be Lawyers
Imagine if you will what it would be like if roughly 40% of a nation’s primary deliberative rule-making body was comprised of HR professionals? Or, retired Air Force generals? Just let your mind run with that for a second. Continuing with that thread, why should we expect a better result by having our nation’s legislative [...]
Continue ReadingYou Know My Name… Use It
Twice in the last month when approaching the hostess stand at specialty restaurants inside high end hotels, I’ve been greeted immediately not by the words, good morning, hello, or anything like that, but by a request for my name and room number. In each case, at the end of the meal, I was asked for [...]
Continue ReadingCharacter, Leadership, by Richard
The Art of the Gentle Dressing Down
This weekend I was honored to have sung at the funeral of a man in our church. I didn’t know him well, but I knew him, and what I always saw was an upbeat, friendly, kind, and warm guy, whose interest always seemed projected outward – toward others – not inward. I was surprised to [...]
Continue ReadingOn Baseball, Hot Dogs, Apple and… High Standards
For decades, it has been suggested that three things are emblematic of America – baseball, hot dogs, and apple pie. Though it’s hard to argue with this list, I’ll suggest that it could use some updating. Thinking back on the things that have impacted my life significantly, one of them indeed involves apples, but it is [...]
Continue ReadingQuit Whining and Play!
This past weekend, Philadelphia Eagles quarterback, Michael Vick was knocked on his keister by an onrushing New York Giants lineman, injuring his right (non-throwing) hand as he hit the ground. After the game, Vick excoriated game officials for not flagging the lineman for a late hit. “Late hits” or, more appropriately, unnecessary roughness penalties come [...]
Continue ReadingAvoiding Burnout, Management, Motivation, by Richard
Instant gratification: the ultimate motivator
Of all the reasons my wife may have had for marrying me nearly 25 years ago, being ultra handy around the house is not among them. That fact notwithstanding, last weekend I decided to pressure wash our house. The all-white structure has a large expanse of siding at the back that faces due north, and is [...]
Continue ReadingLeadership, Management, Motivation, by Bill
Is This the Best You Can Do?
In a webinar presentation this week entitled, “Building a Go-Fast Organization” sponsored by HCI and Globoforce, I recounted a story in which former U.S. Secretary of State, Henry Kissinger had asked a staff member to do a report on something. When Dr. Kissinger got the report, he sent it back to the fellow with a [...]
Continue ReadingLeadership, Think About It..., by Richard
What Will Happen When YOU Leave?
Steve Jobs’s resignation as CEO of Apple is a good reminder for leaders everywhere, and at every level, to ponder the question, “What will happen when I leave?”, whether “leaving” means quitting, retiring, getting promoted, being fired or laid off, or dying. And it’s not a question reserved only for legendary founding CEO’s of mammoth multinational [...]
Continue ReadingIT’S LEADERSHIP, STUPID… Five Things that will Make a Difference in our Current National Struggle
In 1998, Northwest Airlines endured a strike by its pilots, who were members of the Airline Pilots Association. One day while transiting the Memphis airport, I asked one of the picketing pilots what the strike was all about. After ascertaining that I was not a reporter, he gave me his view on the matter. He told [...]
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Considered thought leaders in the arena of leadership and employee engagement, Bill Catlette and Richard Hadden speak to, train, and coach managers on leadership practices for better business outcomes.
OUR PREMISE: Having a focused, engaged, and capably led workforce is one of the best things any organization can do for its bottom line.
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4 Steps to Avoid Playing Favorites
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Mommas Don’t Let Your Babies Grow Up to be Lawyers
- You Know My Name… Use It
- The Art of the Gentle Dressing Down
- On Baseball, Hot Dogs, Apple and… High Standards
- Quit Whining and Play!
- Instant gratification: the ultimate motivator
- Is This the Best You Can Do?
- What Will Happen When YOU Leave?
- IT’S LEADERSHIP, STUPID… Five Things that will Make a Difference in our Current National Struggle
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Meredith Kimbell: Poignant, timely and so true. I too am working wit...
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Nelle: “Too often, as leaders, we handicap the performanc...
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Medical Books: Thanks for the helpful post! I wouldnt have gotten...
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Jo: Amen, brother! I do love Royal Caribbean, but the...
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Carol Cherman: Bill, Your comment about houseguests stinking a...
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