Let Your Employees Sign Their Work

by Bill, Management

Let Your Employees Sign Their Work

0 Comments 09 November 2014

As I have done on quite a few occasions over the years, I recently took a new Gitman Bros. dress shirt out of the bag. As I was removing the pins from the shirt, two things struck me almost simultaneously. 1) A little printed tag indicating that my shirt had been “Pressed By NO. 8” was […]

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Guest Post, Leadership

Practicing Self-Care Amidst the Storm

0 Comments 01 November 2014

Guest Post by Sylvana Rochet As the events in Syria and Ukraine unfolded this summer, I got to thinking about how delicate it is for leaders to respond to others’ conflicts and emotional distress, while attempting to maintain their own balance. Not only because it must be hard to witness such turmoil around them – […]

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by Bill, Leadership

Leadership Means Making Hard Decisions

0 Comments 29 October 2014

Recently, after a New York City-based physician returning from treating patients in Africa turned up with the Ebola virus (after having also traveled the streets of New York), and a nurse returning from similar duty seemed to evidence precursor symptoms of the disease, the governors of New York and New Jersey both reached decisions to […]

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by Bill, Leadership, Think About It...

Ebola and a Lesson on Leadership

0 Comments 20 October 2014

Since passage of reform legislation in March 2010, the U.S. healthcare industry has struggled with wrenching change brought on by movement of the tectonic plates underneath the delivery and payment sides of the industry. With the introduction of competition from new sources (e.g., diagnostics and urgent care via Doc In a Box), and the early […]

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by Bill, Leadership

On Caring and Waiting

0 Comments 09 October 2014

Recently, oral arguments on what could prove to be a landmark labor relations case (Integrity Staffing Solutions Inc v Busk) were heard by the U.S. Supreme Court. The case hinges on claims by two former employees of Integrity Staffing Solutions, a Nevada-based contract staffing firm, that, in their assignment at an Amazon.com fulfillment center, they […]

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by Bill, Think About It...

Show Some Appreciation to Hotel Housekeepers

3 Comments 15 September 2014

Marriott International announced today that it has partnered with A Woman’s Nation, a Maria Shriver venture, in implementing a housekeeper gratuity initiative, “The Envelope Please”, in more than 160,000 North American hotel rooms. The plan is that clearly marked gratuity envelopes will be left each day in guest rooms as a reminder that someone who […]

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by Richard, Exemplars, Favorite Folks, Leadership

Truett Cathy: A Life Well-Lived

0 Comments 08 September 2014

A mighty tree fell in the forest of business leadership today, with the death of 93-year-old Truett Cathy, founder of Chick-fil-A. Truett was a pioneer, an innovator, and a true gentleman of character and courage. He improved the lives of millions, way beyond “sellin’ chicken”, and leaves a legacy that makes him a real standout […]

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by Bill, Leadership

A Physics Lesson for Leaders About the Use of Power

0 Comments 27 August 2014

The first lesson learned by every new leader, one that should be permanently tattooed onto their gray matter, is that by virtue of occupation they have inherited a simple, high school physics problem – There are more of “them” than there are of you. Repeat, there are more of “them” than there are of you. […]

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by Richard, Leadership

Be the Boss You Always Wished For

0 Comments 18 August 2014

We’ve all worked for bad bosses – people who attained their lofty positions by virtue of one of the following two qualifications: 1. They were good at their non-management job, or 2. Their last name happened to be spelled exactly like the name on the building. I once reported to a boss who felt her […]

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by Bill, Management

Getting Beyond the Rehearsed Blather in Recruiting

0 Comments 11 August 2014

Last week I had a short, informal coaching conversation with an experienced, level 2 retail manager. Soon to be involved with staffing a new store, he was concerned about the recruiting process, and the fact that many candidates today show up with their promotional blather fairly well rehearsed, and a modicum of experience with behaviorally-anchored […]

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Considered thought leaders in the arena of leadership and employee engagement, Bill Catlette and Richard Hadden speak to, train, and coach managers on leadership practices for better business outcomes.

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Strengthen Your Leadership Bench: Bill's Article on Human Capital Institute's Blog Click here