Yesterday, on International Flight Attendants Day, I was reminded of two things: My admiration and appreciation for the women (mostly) and men who work hard to assure our safety and…
Category: Leadership
Hugs, Your Space, and the New World Order
What Like bolts from the blue, less than a month before the expected announcement of his Presidential plans, former VP Joe Biden, who has been in the national spotlight for…
Stop Ghosting, Keep Your Word, Your Reputation. It’s All You’ve Got!
Lately, I’ve observed unprecedented levels of people ghosting scheduled appointments. One involved a wasted 400-mile drive (grr!). I learned of others in conversation with two independent businesswomen, both of whom…
Leadership Development Exigencies, Circa 2019
Our work with leaders in the healthcare, hospitality, and financial services sectors often begins with some derivative of the statement, “I can’t get enough managers (all levels) hired, trained, and…
Playing Favorites
Several of our recent employee engagement survey projects have indicated the presence of elevated levels of perceived favoritism within the surveyed population. It has occurred enough to cause us to…
That Leadership Bench Won't Grow Itself
Better than half of newly appointed, first-time business leaders fail in their first two years, resulting in their removal from position, either voluntary or otherwise. I hesitate to wonder how…
Leadership is About Blood, Sweat, and Occasional Tears
In the time that I’ve served in a leadership role, in both for profit and non-profit venues, I have tried mightily to operate with a short list of simple, understandable…
You Might be Struggling to Find and Keep Good Talent If...
Convention season is in full swing, and if the groups I’ve been invited to speak for are any indication, one of THE heaviest concerns weighing on the minds of employers…
Got Self-Awareness?
“Wad some Power the giftie gie us, To see oursels as ithers see us, It wad frae mony a blunder free us…” OK, so if you don’t speak Scots, you…
Assume Positive Intent
In April, 2008, as part of a Fortune Magazine segment in which notably successful people were queried about the best advice they had been given, Pepsico Chairman and CEO, Indra Nooyi volunteered a…