About forty years ago, before anyone had heard or even contemplated the term, “FedEx”, Federal Express marketing guru, Vince Fagan worked with the company’s ad agency to create one of…
Author: Bill Catlette
For Better Leadership Communication, Put a Different Device in Your Hand
The fact that each of us has continually at hand, if not in hand, devices that practically beg to announce our every thought or emotion immediately upon conception represents one of the…
Good Leaders Delegate Into Their Weaknesses
At the risk of adding fuel to a fire that’s burning pretty much out of control already, I will submit that, for those interested in learning, there are a plethora…
Making No Decision is a Decision, and Usually the Wrong One
Last week I spoke for a group of college students in a management course. Corresponding with a chapter of the text currently being studied in class, the subject of my remarks was, “You…
Staffing is More Than Putting Butts in Seats
During my travels as a veteran road warrior, I’ve recently encountered some rather remarkable signs of short-staffing, and employees who were (or should have been) wearing “trainee” badges, or perhaps…
Three Things Leaders Can Do To Earn the Benefit of the Doubt
When I begin a new executive coaching engagement, my due-diligence process usually involves conducting focused interviews with a representative sample of my client’s peers, direct and indirect reports, other close…
Three Ways You Might be Undermining Employee Engagement
We won’t bore you with yet another recitation of Employee Engagement stats. They’re ugly. And it’s costing businesses worldwide more than anyone can afford. Way too few people are excited…
Recognizing and Dealing with Gross Leadership Failure
Often there comes a time in the history of an enterprise when a designated leader has lost the followership of those they are responsible for leading. Followers don’t believe what…
Keeping Some of your Powder Dry
When coaching those who are new to a leadership role, one of the top five items we deal with pertains to the advisability of keeping some of your “powder” dry.…
Preventing the Next Uber Dumpster Fire
Nobody in their right mind flies an aircraft, rewires their home, performs surgery, goes skydiving, or engages in many other activities without the benefit of training and/or certification. And if…