When Alejandro Bustamante became president of Plantronics Mexico some years ago, he inherited, among other problems, a dispirited workforce with dysfunctionally high employee turnover. Nobody wanted to work there. Charged…
Author: Richard Hadden
What Do You Mean, Contented Cows?
If you’ve been following our work over the last 20 years or so, you could skip this post (but please don’t). You know what the reference to Contented Cows is all about, and therefore…
The ONE Thing that Builds Employee Engagement More than Anything Else
A young(ish) audience member came up to me at a conference I was set to speak at last year, and said, (I’m paraphrasing throughout, but not much) “Richard, I’ve read…
Growing Pains - How do I Fit in Around Here?
“If you are working on something exciting that you really care about, you don’t have to be pushed. The vision pulls you.” – Steve Jobs People involved in the work of any…
It's Not About the Phones
If I hear this question one more time… I won’t be surprised. “How do we get these people to get off their phones and get their work done?” First point: it’s…
Workplace Productivity in the Post-Inauguration Period
Psst! Psst! Yeah, you. Look around. Listen. What do you hear? Does your workplace look and sound like it usually does? I bet it doesn’t. Odds are that more people…
On Being the New Sheriff
As of noon today, for those of us in the US, there will be, as we say, a new sheriff in town. Based on the popular vote, more than half…
All Millennials Are...Different
Years ago, I participated in a diversity workshop that featured an exercise called “All Iowans are Naive”, the object of which was to expose the fallacy of stereotypes. And fallacious…
Who You Gonna Hire This Year, and Why?
Money magazine says 2017 is going to be the best job market in years. The National Association of Colleges and Employers says things are going to be a bit flat. And ManpowerGroup…
Teaching is the Best Way to Learn
Sometimes, reminders of important lessons come in the most peculiar forms. I’ve long known that one of the best ways to truly understand a concept is to teach it to…