Telecommuting isn’t for everyone. It may, however, be the best way to get to work for thousands of workers where I live, Jacksonville, Florida, for at least the next month…
Author: Richard Hadden
Hans Tanzler: A Born Leader
We’re often asked, “Can leadership be learned? Or is it hardwired at birth?” Our answer: Yes. We wouldn’t be doing what we’re doing if we didn’t really believe that leadership…
Employee Engagement Fundamentals Haven’t Changed
Do you remember your first job? If you”re like roughly half of us in today”s workforce (myself included), you were most likely in your teens, and the job was part-time.…
Managers are Appointed; Leaders are Developed
The familiar text tone from my iPhone heralded the message from my nearly 25-year-old daughter this morning: “I am officially someone”s manager now. Ahhh!” Bill and I have said to…
Chikin, Spice, and Authenticity
https://contentedcows.com/blog/item/24-chikin-spice-and-authenticity Earlier this year, Chick-fil-A, the Atlanta-based quick service restaurant chain, became the unwitting object of a firestorm following President and Chief Operating Officer Dan Cathy’s direct answer to an…
Goal Sharing Leads to Goal Reaching
I’m a big proponent of personal growth. But when, a few months ago, my own person had grown too much, I decided to drop about 12-15 pounds, or about a…

Leadership and the Queen
In the spirit of full disclosure, mine is a British-American family. My wife was born and raised in Scotland, and I’m the only member of our household who does not hold a…
They’ve Done it Again! Plamex Named Mexico’s Best Place to Work
https://contentedcows.com/blog/item/10-they-ve-done-it-again-plamex-named-mexico-s-best-place-to-work Felicidades are in order for our good friends at Plamex, the Mexican division of headset maker Plantronics. For the 2nd year in a row, the company, which employs more than…
Good Leaders Don’t Make Others Pay for their Mistakes
Last night a bunch of us attended the touring version of the Broadway musical “Les Miserables” at the Times-Union Center for the Performing Arts here in Jacksonville. We planned an…
To Whom Are You Among the Most Influential People in the World?
In our line of work, we deal with lots of lists. Fortune’s annual list of the 100 Best Places to Work; their Most Admired List; Glassdoor’s Best Places to Launch a Career, and…