The familiar text tone from my iPhone heralded the message from my nearly 25-year-old daughter this morning: “I am officially someone”s manager now. Ahhh!” Bill and I have said to…
Author: Richard Hadden
Chikin, Spice, and Authenticity
https://contentedcows.com/blog/item/24-chikin-spice-and-authenticity Earlier this year, Chick-fil-A, the Atlanta-based quick service restaurant chain, became the unwitting object of a firestorm following President and Chief Operating Officer Dan Cathy’s direct answer to an…
Goal Sharing Leads to Goal Reaching
I’m a big proponent of personal growth. But when, a few months ago, my own person had grown too much, I decided to drop about 12-15 pounds, or about a…

Leadership and the Queen
In the spirit of full disclosure, mine is a British-American family. My wife was born and raised in Scotland, and I’m the only member of our household who does not hold a…
They’ve Done it Again! Plamex Named Mexico’s Best Place to Work
https://contentedcows.com/blog/item/10-they-ve-done-it-again-plamex-named-mexico-s-best-place-to-work Felicidades are in order for our good friends at Plamex, the Mexican division of headset maker Plantronics. For the 2nd year in a row, the company, which employs more than…
Good Leaders Don’t Make Others Pay for their Mistakes
Last night a bunch of us attended the touring version of the Broadway musical “Les Miserables” at the Times-Union Center for the Performing Arts here in Jacksonville. We planned an…
To Whom Are You Among the Most Influential People in the World?
In our line of work, we deal with lots of lists. Fortune’s annual list of the 100 Best Places to Work; their Most Admired List; Glassdoor’s Best Places to Launch a Career, and…

School Shooting Hits Close to Home
School shootings have, tragically, become an all-too-common part of the world in which we now find ourselves, for reasons that are too complex to speculate on here. Yesterday’s killing of…

A New Take on Employee Engagement
This weekend, in the afterglow of Valentine’s Day, at least 24 couples will walk down the aisle, tie the knot, and be married, at the same time and place, in…

Contented Cows Redux
There is a new cow, ‘er book in the barn, and we want to tell you about it. But first, a little background. Fourteen years ago we published our first…