Time for Some Straight Talk About Returning to Onsite Work
As employers move people back to onsite work, it’s important to consider that this is an employEE’s market, not an employER’s. Swimming against the tide of the asserted will of the labor force will hurt recruiting, retention, and Employee Engagement.
Making Hybrid Work
The hybrid workforce model is the future of the workplace. Let’s get it right. Here’s how.
Notorious PSG – Podium Sanitizer Guy Rocks Inauguration Stage
The inauguration ceremony for Joe Biden and Kamala Harris produced more than a few goosebump moments for this presidential history buff, not the least of which was Lady Gaga’s high note, when she pointed to the US flag and sang, with emphasizing cadence, “that our flag.was.still.there.” But the internet is also abuzz this morning with […]
Part 2 – Making Working from Anywhere Work
On January 11, 2021, we published a list of six specific ideas we’ve learned from leaders who are having real success engaging and leading their remote and hybrid teams. You don’t exactly have to have read that post to benefit from this one. But why wouldn’t you? Read it here. Here’s the rest of our […]
Making Working from Anywhere Work
Six specific ideas to lead remote or hybrid teams.
Workplace Now…Workplace Next
Ahh, how we long for the blissful days of mid-March, 2020, when we were terrified that this whole pandemic thing could go on for weeks, maybe even months, before we snapped back to the old normal we used to complain about. If anyone had accurately predicted in March what things would look like in December, […]
Leading from a Distance
see our keynote and workshop on leading from a distance If you’re a manager, right now your leadership skills are being tested, and evaluated (by those you lead), like never before. Add to that the challenge of trying to lead from a distance, and… well, I don’t have to tell you… The US Patent and […]
Generations Need Each Other Now More Than Ever
Like many others around the world, I attended “virtual church” this past Sunday, as I expect to do for some weeks to come. The church I attend has been livestreaming services for nearly a year, but with virtually (no pun intended) every faith community going online this week, the broadband network was, to use a […]
Four Words You’re Gonna Have to Stop Saying to Customers
There’s one simple change that you and your team can make that’ll yield happier customers right away, and it means simply purging your language of one four-word phrase. Over the last few months, service providers who I’m sure didn’t mean to be rude, made each of the following pronouncements to me (and many more like […]
Never Stop Recruiting!
My friend, business partner, and co-author Bill Catlette is passionate about many things, not the least of which is fishing. And he’s good at it. One reason for his success may be something he told me the first time he took this novice out for a day on the water: “I’ve never had a fish […]