Labor Shortage? Or Appreciation Shortage? More than 17 Ways to Say Thank You

While almost every employer in the developed world is grappling with a labor shortage, one of the underlying causes is, in fact, an appreciation shortage.
Workforce 2022: What IS the New Normal?

By Bill Catlette and Richard Hadden In a nation weary but not yet free of Covid there is growing consternation, largely in C-suites, over the perceived need to return to “normal”, to life as it used to be; to herd millions of now remotely domiciled (free-range) knowledge workers back into the corporate coop, be it […]
How Managers Can Improve Remote Employee Engagement

With the seismic shift to remote work, Employee Engagement, which some organizations may have felt they were getting a handle on, has reemerged as a major challenge. A recent report shows that 71% of managers feel employee engagement has a direct impact on the overall success of an organization. With this number in mind, leaders […]
Making Hybrid Work
The hybrid workforce model is the future of the workplace. Let’s get it right. Here’s how.
Notorious PSG – Podium Sanitizer Guy Rocks Inauguration Stage

The inauguration ceremony for Joe Biden and Kamala Harris produced more than a few goosebump moments for this presidential history buff, not the least of which was Lady Gaga’s high note, when she pointed to the US flag and sang, with emphasizing cadence, “that our flag.was.still.there.” But the internet is also abuzz this morning with […]
Part 2 – Making Working from Anywhere Work

On January 11, 2021, we published a list of six specific ideas we’ve learned from leaders who are having real success engaging and leading their remote and hybrid teams. You don’t exactly have to have read that post to benefit from this one. But why wouldn’t you? Read it here. Here’s the rest of our […]
Give Yourself and Someone Else a Holiday Present… An Apology

11.27.20 • memphis A question that I often ask of new coaching clients (business leaders of all stripes) very early in the relationship is, “To whom do you owe an apology, and why?” Concurrently, I disclose an example of my own in an effort to demonstrate fairness, and set a high bar. Most people respond sincerely, […]
Let Her Finish!

Let Her Finish! by Bill Catlette 10.08.20 • memphis Cutting someone off in mid-sentence is not far removed from cutting them off in traffic and forcing hard braking, evasive action, and perhaps hand gestures on their part. Yet, many of us, mostly guys it seems, are too well-practiced at interrupting people, especially women in mid-sentence […]
Two Tips For Better Messaging

by Bill Catlette • 7/23/20 • Memphis Check For Understanding Too often, as busy leaders, we get a little out over our skis in communicating with our teammates, and sometimes – often perhaps, our messaging winds up with sub-optimum clarity or effect. While I don’t presume to understand all the possible causes of the loss […]
Coaching From a Distance

With the sudden, COVID-inspired shift to WFH, one topic that has come to the fore is productivity. How do we get it? How can we possibly verify and measure it in light of physical separation? How can we coach people to better outcomes? Fair questions. One emergent point of view is that the manager/leader should […]