It’s beginning to look a lot like Christmas. Know how I can tell? Because no one in the corporate world wants to talk about, think about, or do much of…
Author: Richard Hadden
Why No One Wants to "Join" Your Organization
A venerable old institution in my hometown of Jacksonville, Florida has just announced that after 48 years, it’s shutting its doors for good. The University Club, a traditional (and I…
Bad Bosses are Bad Business
Who among us would keep seeing a dentist who was lousy at administering anesthesia? Or would knowingly board an airplane piloted by someone who’d never really learned to fly? I…
Eight Lessons Learned While Trapped in an Elevator
Earlier this week, I spent about a half an hour trapped, by myself, in an elevator that I’ve traveled 27 floors up, and down, an average of twice a week…
5 Ways Employee Recruiting is Like Playing Pokémon Go
Let’s start with this: I am not, like some members of my generation, a Pokémon Go hater. In fact, I’ve played it. And I think it’s kinda cool. There are…
Leadership: Principle vs Popularity
The long life of an old family friend came to an end last week. More than a generation ago, this fellow was a high-profile public official in my hometown (appointed,…
Brexit and Feet Voting: Are Your Employees Next?
Since the June 23 referendum in which voters in the United Kingdom opted out of the European Union, there has been no small volume of ink and electrons applied to discussing the…
Reputation Recruits, but Reality Retains
In the last few weeks, US universities have disgorged nearly 2 million new graduates into the job market, according to the National Center for Education Statistics. American companies have been…
Customer Indifference is a Real Biz Kill
What’s more toxic than incompetence? Deadlier than old technology? More surely fatal than being slow to market? It’s the remarkable indifference to customers that we all still see from some…
Are the Generations Really All That Different?
Don’t look now, but next year, Generation X turns 50. You may need a moment to process that. But it’s true. Following immediately on the heels of the boomers (those…